Troubleshooting
“Is It Just Me?”: Tools to Check the Availability of Your Website Worldwide
Having a consistently available website is crucial for any business competing digitally today. But maintaining website availability can be a major pain point, especially for small businesses with limited resources. When your site suffers downtime or simply becomes inaccessible for customers, the costs are very real-from immediate sales losses during outages to long-term brand reputation…
White Screen of Death Explained: What It Is and Why It Happens
Few experiences strike fear into the hearts of website owners quite like seeing the dreaded white screen of death. You log in to check on your site, excited to see your latest blog post. But instead of your beautifully crafted content, you’re met with a blank white screen. No errors, no warnings, just… nothing. This…
The Mysterious Case of Disappearing Content: Troubleshooting Sudden Losses
You probably do it every day: wake up, make your coffee, and log in to your website. But what happens if, when you access your website, you find that key pages, posts, and media files have inexplicably vanished? Your stomach drops. How will you explain this to customers? Situations like this are a real possibility…
The High Cost of Waiting: Real-world Impacts of Slow Support Responses
Your website crashes during a sale. Pages load at a crawl. Online forms stop working. You reach out for support, only to wait helplessly as the precious minutes tick by without resolution. The lackadaisical response from your website management team obstructs progress and drains productivity across your business. As a small business owner, you feel…
The Hidden Dangers of Outdated Plugins and Themes: How Your WordPress Website Could Be at Risk
Did you know that over 1 million WordPress sites were hacked in 2021, with 90% involving outdated or vulnerable plugins? Keeping your WordPress website up-to-date may seem like a low priority amidst the whirlwind of running a business. But overlooking those pending updates can put your site at serious risk. Outdated plugins and themes open…
Broken Website Emergency: First Steps to Diagnose and Fix
It’s every business owner’s nightmare – you wake up one morning to find your website is down. Or even worse, it’s up but full of glaring errors. Customers are complaining they can’t access your site or complete purchases. Your daily traffic has plummeted. Panic sets in. What caused this? Who can fix it? How quickly…
What are Abandoned WordPress Plugins?
Imagine you own a small online business. You built your website on WordPress and installed a few plugins to add useful features like contact forms, social sharing buttons, and SEO optimization. These plugins worked great initially. But over time some of them have stopped receiving updates. The developers seem to have abandoned these plugins altogether.…
How to Quickly Find Your Domain Registrar
Most people who create blogs or websites choose to register a domain name. A domain registrar is responsible for selling and managing domain name registrations. Since the process of registering your domain name is typically completed early in the process of starting your site, it’s easy to forget your domain registrar. Fortunately, there are a…
Your WordPress Website is Down! 19 Steps to Quickly Fix Your 503 Service Unavailable Error – What To Do When Your WordPress Site Goes Down
A 503 Service Unavailable Error is one of those issues that is bound to happen at some point. A perfect example to this was earlier today when I made some adjustments to this site, yes my main site, and I started getting the dreaded 503 error message. The problem I had was that it wasn’t…
WordPress Error Message What To Do
Only Part of my WordPress Website Down or Having Errors 1. Update WordPress Core, All Plugins & Themes Before you go any further, make sure that all of your plugins, themes and the WP core is up to date. It is amazing to me how many people don’t take care of this one simple step.…