WordPress Support Plans
WordPress support with a real person behind every update.
Pick how much help you want.
When I saw Jonathan's post about the new "ransomware" hack I immediately reached out to him and said, "hey, that ain't gonna happen to me, right? You got me covered?" To which he replied, "Of course it's not, I always have you covered." This kind of peace of mind for my businesses is invaluable.
Your WP Guy client
Every plan watches your site around the clock, verifies every update, and confirms your backups. If an update breaks something, we fix it on every plan. Platinum and Titanium add troubleshooting, phone support, and monthly support time. Plans start at $119 a month.
- 105+ active client sites
- 21+ years with WordPress
- MarTech Award 2023 & 2024 (Georgia)
Not sure what your site needs? Get your free Uh Oh Score, a 30-second site health scan.
WordPress support plans and pricing
Your WP Guy offers three WordPress support plans. Gold is $119 a month for updates checked by a person, daily backups, security, and a monthly report. Platinum is $249 a month and adds advanced troubleshooting, phone support, and an hour of support time. Titanium is $449 a month for online stores, with eCommerce and checkout support, three hours of support time, and a load-time guarantee under three seconds. Every plan is month to month.
- No contract, month to month
- No renewal price jump
- A real person checks every update
Gold
$119 /mo
For the owner who would rather never touch the backend
- Core, theme and plugin updates
- Fixes when an update breaks something
- Daily backups
- Load speed checks
- Monthly health report
“I had no idea we were even at risk, and I found out my site's already secure. Talk about peace of mind... I don't even have to give it mind space.”Tina S.
Platinum
$249 /mo
For the owner who wants a real person to call the moment something breaks
- Everything in Gold
- Advanced troubleshooting
- 1 hour of support time a month
- Phone support
“No problem ever feels too big or small. Thanks for always being so open to helping me with whatever I need.”Izzy T.
Titanium
$449 /mo
For the store where a broken checkout means lost sales
- Everything in Platinum
- Custom theme support
- eCommerce and checkout support
- 3 hours of support time a month
- Load-time guarantee under 3s
“Thanks for your work on my website. You do a great job and respond quickly. It's nice to know that you're actually working on my website!”Kurt W.
Need more? Palladium is a dedicated retainer from five hours a week, shaped around your site and goals. Let's talk
Compare every feature
| Feature | Gold $119 | Platinum $249 | Titanium $449 |
|---|---|---|---|
| 70+ signals watched, hourly and daily | |||
| Attack and traffic anomaly detection | |||
| Updates verified, not just installed | |||
| Malware and firewall protection | |||
| Plugin changes flagged twice daily | |||
| Domain settings tracked, 90-day history | |||
| Daily backups, confirmed to exist | |||
| Monthly health report | |||
| Fixes when an update breaks something | |||
| Advanced troubleshooting | – | ||
| Phone support | – | ||
| Custom theme support | – | – | |
| eCommerce and checkout support | – | – | |
| Included support time each month | – | 1 hour | 3 hours |
| Load-time guarantee | – | – | Under 3s |
| Work outside your plan | Discounted | Discounted | Discounted |
Which WordPress support plan fits?
Your site is steady and mostly informational
It rarely changes, and you mainly want it kept updated, backed up, and safe without thinking about it.
Choose GoldYour site brings in leads every week
You want a real person to call, with advanced troubleshooting for problems beyond updates, plus an hour a month for small changes.
Choose PlatinumYou sell online
A broken checkout means lost sales. You get eCommerce and checkout support, three hours of support time, and a load-time guarantee under three seconds.
Choose TitaniumStill not sure? Get your free Uh Oh Score or talk to a WordPress expert. Just need one thing fixed? Get a one-time fix for $199.
Security that lets you stop reading hack headlines
New WordPress vulnerabilities show up every week. On every plan we watch 70+ signals on your site, so a new threat is something we already handled, not something you read about.
- Attacks and traffic floods spotted within the hour
- Malware scanning and firewall protection
- Plugin changes flagged twice a day
- Domain settings tracked with 90 days of history
- Backups confirmed to actually exist
- Crashes caught from inside your site, not guessed at
I truly don't stress about new hacks that I hear about with my WordPress websites because I know that Jonathan and his team are already on it. I know what its like to have to worry if you have been hacked, but I don't worry about being hacked. I know we are already protected.
It's a good feeling to hear about a new hack affecting websites from the person who is charged with security for your website before you hear it from the press, or see the effects on your site. Peace of mind is priceless.
As a small business owner, knowing your site is protected before you even start seeing notifications that there is a new hack affecting WordPress is priceless. Thank you to my very own WordPress Guy! You rock!
We are grateful and relieved to know that you are on top of security issues with our site as always!
When something breaks, a person fixes it
Updates conflict. Plugins break. A form stops sending. If one of our updates causes it, we fix it on every plan. On Platinum and Titanium, advanced troubleshooting and monthly support time cover the problems an update did not cause, so you are not paying by the hour to get your site back. Work outside your plan is billed at a discounted rate.
Thank you big time! You are truly amazing. The site is coming up for me now. Thanks again for fixing it so quickly!
This just made my WEEK! YOU are a ROCK STAR! Thank you so much.
It's working. You're the best. Thank you!
How your support plan starts
Pick a plan
Choose Gold, Platinum, or Titanium, or talk to us first if you are not sure which fits.
Safe handoff
We start with a fresh backup, then set up monitoring on your site before we change anything.
Monthly care
Updates, backups, security, and monitoring run every month, with a plain-English report in your inbox.
A small team that knows your site
Jonathan Wofford has worked with WordPress for 21+ years and has run Your WP Guy since 2016. Today the team looks after 105+ active client sites from offices in Orlando and Atlanta, and you will never be handed off to a ticket queue or a chatbot.
“Jonathan is one heck of a guy! I love the way he operates Your WP Guy. They've just helped us so much.”Grant C.
WordPress support plans FAQ
How much does WordPress support cost?
Most WordPress support plans run from under $100 a month for automated updates to $100 to $300 a month for a plan with a real person and fixes included. Online stores usually cost more. Your WP Guy plans are $119 (Gold), $249 (Platinum), and $449 (Titanium) a month.
What is included in a WordPress support plan?
Every Your WP Guy plan includes updates verified by a person, daily backups confirmed to exist, malware scanning and a firewall, 70+ signals monitored around the clock, and a monthly health report. If an update breaks something, we fix it on every plan. Platinum adds advanced troubleshooting, phone support, and an hour of support time. Titanium adds custom theme support, eCommerce and checkout support, three hours of support time, and a load-time guarantee.
Can I hire someone to manage my WordPress website?
Yes. That is what a support plan is for. You keep ownership of your site and its content, and we handle the updates, security, backups, and fixes.
Who can help me with WordPress?
For a business site, a WordPress support company is the most reliable option: a team that watches your site every month and knows its history. Your WP Guy has supported WordPress sites since 2016 and looks after 105+ active client sites.
Which plan should I choose?
Gold fits steady, mostly informational sites. Platinum fits sites that bring in leads every week and need someone to call when something breaks. Titanium fits online stores where a broken checkout means lost sales.
Is there a contract?
No. Plans are month to month, and the price you sign up for is the price you pay next year too.
What happens with work outside my plan?
Work outside your plan, like a redesign or a new feature, is quoted separately and billed at a discounted rate for plan clients.
Do you support WooCommerce stores?
Yes. Titanium is built for stores, with eCommerce and checkout support, custom theme support, three hours of support time a month, and a load-time guarantee under three seconds.
Can you take over a site someone else built?
Yes. We start with an assessment and a fresh backup before we change anything.
Is WordPress outdated in 2026?
No. WordPress is actively developed and gets regular updates. Those updates are exactly why ongoing support matters: a current WordPress site needs someone keeping it current.
More from our clients
I am so thankful that I have MY WP Guy to keep up with all of the latest WordPress opportunities as well as the preventative measures he employs that protect our site from potential hackers. I have full confidence when directing clients to my website knowing that these measures are being performed on my behalf. Thanks!
When clients of Winfield Artists visit our website, they always comment on how great and professional it looks. That's thanks to Your WP Guy. We love working with Jonathan!
Woohoo! Thank you Your WP Guy for making my website dreams come true!
Building things from scratch is tough. Your WP Guy helped me take things to the next level with industry insights that can take things to the next level.
Five Stars for Your WP Guy (Jonathan). Cheers.
Stop worrying about your website.
We've got your back.
Tell us about your site and which plan you are considering. We will take a look and come back with what we find and what we recommend. Not sure which plan fits? Pick "Not sure" and ask.
Atlanta 678-995-5169 · Orlando 407-942-2127