Our Guarantees and Refund Policy

Every service we sell comes with a guarantee in plain English. Here is what each one covers and how to use it.

WordPress care plans (Gold, Platinum and Titanium)

30-day money-back guarantee, counted from the day you sign up. If the plan is not right for you within your first 30 days, tell us and we refund what you paid. After that, plans are month to month with no contract. Cancel online anytime and you are not charged again.

One-time WordPress fix ($199)

Money back if we cannot fix it. If the same problem comes back within 30 days, we fix it again at no charge.

Emergency Clean Up ($249)

30-day guarantee. If the same infection comes back within 30 days of the cleanup, we clean it again at no charge.

Uh-Oh Score fix packages (Quick Wins, The Works, The Works + Speed)

30-day re-fix guarantee. If a fix we made stops working within 30 days, we fix it again at no charge. The under 3 second load time on The Works + Speed depends on your hosting. If your host cannot reach it, we tell you before you buy and get you as fast as your setup allows.

SEO Research

No refunds once the research starts. Have a question before you buy? Book a call and we will help you pick the right package.

How to ask for a refund or a re-fix

Call 678-995-5169 or send us a message with your website address and your order number. A real person answers, and Jonathan is your contact.

Anything not listed here

If a service is not listed above, ask us before you buy and we will tell you exactly what is covered.