Problem Solving
Bot Traffic Attack Case Study: Stopped Before Any Downtime
The Short Version A site we manage took a massive traffic surge one morning: many times its normal volume, all inside a single hour. It was a bot traffic attack. Nothing was broken yet, but that kind of flood takes a server down fast once it tips over. Our monitoring knows what normal looks like…
WordPress Site Monitoring: What We Actually Watch
Most WordPress maintenance providers monitor 4 to 6 things, mostly unverified. Here is the full stack we run on every site we manage, and the real example that shows why it matters.
WordPress 500 Internal Server Error: What It Means and How to Fix It
TL;DR A WordPress 500 Internal Server Error means the server hit an unexpected problem but won’t tell you what it was. The most common causes are a corrupted .htaccess file, a misbehaving plugin, or a PHP memory limit. To fix it: rename your .htaccess file, deactivate all plugins via FTP, or increase your PHP memory…
Troubleshooting Tips: Pinpointing the Root Causes of Fluctuating Website Speeds
Nothing sabotages the user experience quite like a website that loads at glacial speeds. One second your site is zipping along smoothly, and the next it’s sputtering slower than a dial-up connection. These frustrating fluctuations not only alienate your visitors, but also directly impact your revenue and search engine visibility. So what causes these vexing…
Scalability and Security: How Growth Can Present New Security Challenges
Every entrepreneur dreams of the day that their business becomes a viral sensation. After all, business growth comes with more opportunities, more sales, and more loyal customers. But rapid business growth online, as encouraging as it is, inevitably comes with its share of growing pains. As your web presence expands exponentially to meet rising customer…
Demystifying the Backend: A Layman’s Guide to Website Technicalities
Website technicalities often seem utterly bewildering to the average small business owner. You built your site, filled it with stellar content, and want to focus on your actual business, not the perplexing intricacies behind the scenes. But whether you pay attention or not, those complex backend functions have a huge impact on your site’s speed,…
Avoiding DIY Pitfalls: Why Professional Support Matters
Managing a business is already a challenge. Now throw in managing a website without expertise. Juggling too much at once is sure to lead to some dropped balls. And when your head is in a thousand places at once, even minor issues can quickly escalate into major headaches and lost revenue. Consider This A small…
Your WP Guy Promises Prompt WordPress Assistance, Not Endless Waiting
Do You Struggle With Slow WordPress Support? Watch This Interview With the Founder of Your WP Guy In this candid interview, Jonathan Wofford, founder of Your WP Guy, shares insider tips on their exceptional WordPress support and communication with clients. He outlines the monthly reporting to summarize website activities and prompt responses to support…
Locked Out? Understanding WordPress Login Error Messages
We all know the frustration of trying to access your website only to be met with an error message. As a WordPress website owner, encountering a login error can be incredibly annoying. You want to make changes to your site, write an important blog post, or look at the sales in WooCommerce, but these vague…
White Screen of Death Explained: What It Is and Why It Happens
Few experiences strike fear into the hearts of website owners quite like seeing the dreaded white screen of death. You log in to check on your site, excited to see your latest blog post. But instead of your beautifully crafted content, you’re met with a blank white screen. No errors, no warnings, just… nothing. This…