Check Out Our Full List Below
3 Second Page Load Time
Why is this important to you? The industry research shows that the majority of users will not wait more than 4 seconds for a page to load. This is on desktop or mobile devices and some people will say more than 3 seconds and you lose most mobile searchers. Yikes! If you are running ads or have a lot of offsite traffic you are trying to get on site and you have a high page load time, you will lose 80% or more of that traffic. How many conversions are you losing?
One of the first things we do with potential clients is look at their page speed. If it is more than 4 seconds, then we get excited because we know we can help them. So, let us help you!
Why is this important to you? Speed, speed and more speed! Ultimately, we want things to be faster when people are trying to get to your site. What about 10,000 people at once? We want them to all get your webpage as fast as possible, this is one of the ways we make that happen for you. What about 100,000 people? This handles that as well…
Plugin Performance Monitor
Why is this important to you? Have you ever had an issue on your site that you couldn’t sort out and finally after days or weeks of trying to find an answer, ultimately found that it was a plugin? Well this is why we have a monitor, so that if your plugin is an issue that we can get it fixed as soon as possible. If the plugin creator can’t fix the issue or has moved on to other projects, we will help you find a replacement. Long term, our goal will be to have a list of approved plugins and plugin creators that we will work closely with. This portion of our long-term goal will be amazing for everyone!
Retina Image Handling
Why is this important to you? How many times have you spent hours coming up with the best image to go on your site? Only to see that it takes forever to show up or if you compress it that it shows up grainy? Not everyone has had this issue, but we know we have and we have clients who have. This solution just makes sure your images look as crisp as they can on your website.
Why is this important to you? Speed of course! This is one of the areas that we take care of for you to help get your site running fast. We want you to have as many beautiful pictures on your site as you want, this is how we can do that and keep your page load time down.
WordPress Managed Hosting
Why is this important to you? Some of you may currently be on a WordPress Managed Host and have odd issues with your site. When you call in, they suddenly go away and sometimes they come back the next day other times it takes a week or two. We want to ultimately go after one of the giants in the current space without offerings. But for now, we are more than happy to be considered boutique in our space. There are tons of issues that can happen on the server side and a lot of bigger hosts don’t pay attention to them until someone calls to tell them about it. We aim to be proactive and prevent issues before they occur or if there is an issue, fix it before you even know it is an issue. Less worry, would you like that? Less issues that don’t make sense, would you like that? Let us take care of you…
Why is this important to you? Just like with any other security related issue, trust, and time. If you get an infection, you can lose your customers trust. Which can equal a ton of lost revenue. If your site is infected, it can take time to clean it, but also to come off the black lists that scare people before they get to your site. How much money does it cost you if your site if offline for a week? It is a scary thought, it is even scarier to live.
Why is this important to you? Let’s make this one super easy. Helps speed up your site, helps keep your site secure and helps your customers stay secure when communicating with your site. Easy enough!
Free SSL Certificate
Why is this important? Outside of the security, Google started listing this as a ranking factor. A lesser known trick is that Google will now show you a lot of your search data that had been missing inside of your Webmaster Tools. Want to know how well you are doing with Google, Webmaster tools helps you figure that out. Get the most out of Google that you can, having an SSL certificate is just one of those ways. Plus, helping your customers feel safe can mean some extra sales each month. This alone could cover the cost of your WordPress Concierge Maintenance plan.
Why is this important to you? Time saving, should you get black listed, as we handle all of that for you. Proactive scanning helps to find issues before they become major issues. Malware infections on a website is a big pain to deal with on your own. We handle it all for you! Time saved and one less headache, sounds like a win win to us!
Why is this important to you? Besides the already discussed down time, we make sure that you don’t have conflicts with plugins. We want you to be running as optimally as possible and sometimes we must go in to make manual adjustments with plugins. Other times we may have to work directly with a plugin creator to troubleshoot your specific issue. This saves you time and headaches because we speak the same language at the programmers. Which means we can get your problem resolved at a faster rate than if you should go back and forth with the programmers yourself. Would you rather deal with the programmers or let us handle it for you?
Why is this important to you? Prevents downtime, prevents conflicts, prevents headaches for you and gives you peace of mind knowing that you shouldn’t have an issue. Should you have an issue we are quick to get them resolved. What we see most of the time when we move people over to our WordPress Maintenance Concierge service is that there are infections that must be cleaned once the migration to our server is complete. How horrible would it be to have an infection on your site that you are passing to your clients and no one even knows? Let us secure your site and keep you up to date.
Why is this important to you? Security is something we talked about with our updates, this adds an extra level of security. Helping prevent brute force attacks, helping to spot issues with files that are on your system that show up out of nowhere. Yes, this happens and yes, it is an ongoing issue that will always have to be monitored. We like to stay vigilant with our clients, this is one of the ways we help keep you secure. Do you like having extra layers of security so that you can have that extra peace of mind?
WordPress Core Updates
Why is this important to you? Outside of securing your WordPress Core to prevent hacks. It also helps to prevent downtime. Some of these hacks took days to be found, as the sites weren’t monitored, and can sometimes take days to be fixed. How much does it cost your business when your website is down or if it were hacked?
Google AMP, Facebook Instant Articles & Apple News
Why is this important to you? When users do searches for information on any of these platforms, if your site isn’t included then you will miss a lot of traffic. Google itself has been ranking in the top 3 spots, websites who have AMP running with their content. A lot of searchers will click on the AMP articles because they stand out a bit more, but also because they know it will be fast. Pay attention over the next week how many times you see stuff on Google AMP, Facebook Instant Articles & Apple News. It will surprise you how much you view this content. Want a competitive advantage? Jump on technology like this early.
Google Analytics Setup
Why is this important to you? Your data is a huge resource for knowing what is happening with your customers on your website. If you have ever wondered anything about your website traffic, most of the time the answer can be found inside of your Google Analytics account.
Google Webmaster Tools
Why is this important to you? There is an old saying, more knowledge equals more power. This power helps you make business decisions easier when you have the knowledge and data to make decisions. Plus, should you ever have an issue with Google, this is the place to start when you are trying to sort out that issue. We all know how important Google traffic is to us, this is the place to start.
WordPress out of the gate automatically pings a service for you, which is great. Unless you have just made and saved 20+ changes to your page or blog post. This means that your site has probably been marked as a spammer or infected. Even if you are neither of those things. Hurts your feelings? We know it hurts ours to be labeled by something we didn’t know was even labeling us. So, we did some searching and found a solution that will keep your site from spamming the notification services. Plus, it adds in a list of other notification places that will ultimately get the other search engines, besides Google over to visit your website. We all want more traffic, correct? This is one small piece of that growing traffic puzzle.
Why is this important to you? Efficiency and traffic growth, those are 2 of the biggest reasons why this is important. We all want our websites to be efficient machines out there working tirelessly for us. The problem is with a lot of things on websites, they aren’t automatically efficient nor optimized. This makes a process that most people don’t even realize is going on, become more efficient and effective. Which ultimately tells the search engines, “hey we have our act together so send us more traffic.” This is what you want your website always telling anything that it communicates with, we are efficient, effective and have our act together. We want to give you as many of those tools as we can.
SEO Basics Setup
Why is this important to you? Our entire platform is built on the premise that you need your SEO working correctly. We take care of the speed and lay the foundation for you to build on. A great foundation helps to get you to the top of Google faster, as speed is a ranking factor. Now keep in mind, this is the foundation, you will need to have the content in place for the foundation to help support. Not to worry though, we can help you with that, once you are on a WordPress Concierge Maintenance Plan.
We want you to have as much information as we can give you, so that you will know how well your content and website is doing, especially against your competition. This tool is a valuable resource when you are looking at where you are vs where you need to go with your content and rankings.
Why is this important to you? Knowledge is power, like we discussed in Google Webmaster Tools. This gives you some insight into how well you are doing plus how well your competition is doing. Want to get a leg up on your competitors, sometimes you must see what they are doing in order to get that advantage. What if your competition is already using this tool to outrank and outmaneuver your online business? What would it be worth to you to have the same knowledge as them or even more knowledge? This is your starting point!
Safe Guarding Includes
Broken Link Check
Why is this important to you? How many times have you been on a website and started looking for something only to find that the one thing you were looking for was a dead link? If you have ever spent any time on Pinterest, then you have seen this a lot. It is an issue with Ecommerce site that have thousands of products as well. As you remove a product, you may have a link that was pointing to that product, the problem is that the link is never updated, so it becomes broken. This is never a good thing as most people won’t call you and say, “hey this link to this product is broken, but I want the product.” What most people do is close the window or hit the back button, then buy from your competitor. We want them buying from you, so we want to make sure your links are working!
Why is this important to you? Most of you already know the importance of a backup plan. However, for those of you that don’t place much weight in it, think about this. What if you woke up tomorrow and your cell phone was broken, not just a little broken, broken to the point that you can’t get your contacts or pictures. Hundreds or even thousands of your family pictures, gone… But wait, there was a backup, right? Well let’s hope so because if there wasn’t a solid backup to the cloud of your phone then all your contacts and pictures are lost forever. It is a scary place to be and sadly it happens a lot more than anyone really talks about. The same thing can happen to your website and this is an area where backups fail more than any place we have seen. Therefore, we have a monitoring service attached to our backups, we want to know if there is an issue as soon as it happens. We want your site and its data backed up on a regular basis so that you don’t lose anything.
Updates Monitored & Errors Troubleshooting
Why is this important to you? First off, we handle all your updates for you, so that you don’t have to worry about them. Secondly, should an issue arise due to an update we will restore your site to before the update. Then we will find out what happened and why it caused an issue. Sometimes we can fix it ourselves, other times we have to open a trouble ticket with the theme or plugin creator that has caused the issue. Then we work with them to solve your issue, so all you should worry about is reading our update emails. How about that for saving you time and stress when things go wrong?
Why is this important to you? Most website owners have no clue what their uptime is, much less what may be causing the down time. Typically, you see that 99% and not 100% of uptime, due to backups of the database. This is ok, but you don’t want to see is anything below a 95%. There is some margin for error in that, but let’s be realistic here, sometimes when you are making changes to your site it causes the site to completely stop responding. That is ok with us, as we will help you get it fixed, backup and running. If you are below that 95% of uptime, then there are some serious issues happening on your site. From there being a script causing the issue, all the way to the server you are on is having issues. Should you have to worry about those? No! Let us worry about that on your behalf so that you can rest easy knowing if there is an issue that we can resolve it for you.
Superb Extras Includes
Domain Name Expiration Monitoring
Why is this important to you? A lot of times the domain registrar emails you, but the emails fall into your spam folder or they look like spam and you just delete them. Even the most experience web person has dealt with this at least once or twice in their career. Should you forget to renew, we will let you know that your domain has hit its expiration date. We can even help you get it back up and running. We want your site running at all times and missing a renewal can be a horrible inconvenience.
Gravity Forms & Add Ons
Why is this important to you? If you have a form plugin on your site, there is a chance that it is not capturing all of the form submissions. Much less the forms that are half way filled and then abandoned. Wouldn’t it be nice to know what those were? What about to automatically sign people up for your email list? This can be done with Gravity forms add ons, plus a ton of other really cool features.
Terms and Conditions Plugin
Why is this important to you? As the web grows more complex and integrated there is a need for legal documents. This is merely a stepping stone towards helping you get your Terms and Conditions under control. Our suggestion is to ultimately hire an attorney to write your T&C based on your needs.
WordPress Training Videos
Why is this important to you? We have heard that one of the frustrations with WordPress is that website owners aren’t sure what they need to do to make a new page, much less a new blog post. What about adding images? We have a video series for you to use to learn what you need in order to be a WordPress posting expert!
WPMU Dev Plugins
Why is this important to you? This is a cost savings to those of you currently paying the monthly or yearly plan. We will move you to our plan so that you have one less thing to pay for.